TERMS + CONDITIONS

THE LEGAL STUFF

Welcome to www.ZChanteDesigns.com, the official website (the “Site”) owned and operated by Z. Chante Designs. Throughout this document, the terms “we,” “us,” and “our” refer to Z. Chante Designs. The term “Site” refers to www.ZChanteDesigns.com. The terms “user,” “you,” and “your” refer to site visitors, customers, vendors, contributors of content, and any other users of the site.

Z. Chante Designs operates as an e-commerce store hosted on Shopify's e-commerce platform. This platform provides us with the online e-commerce capabilities that enable us to offer our products and services (the “Service”) to you.

Your use of ZChanteDesigns.com, including all products, services, information, and tools available on this site, is conditioned upon your acceptance of the terms, conditions, policies, and notices contained herein (the “Terms”). By using ZChanteDesigns.com, you agree to abide by all these Terms.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are indicating your acceptance of these Terms of Service. If you do not agree with all the terms and conditions outlined in this agreement, you should refrain from accessing the website or using any of its services. If these Terms of Service are considered an offer, your acceptance is expressly limited to these Terms of Service.

GENERAL CONDITIONS

You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and subject to (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Please note that credit card information is always encrypted during transfer over networks. You are explicitly prohibited from reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Service, including the use of the Service or access to the Service, or any contact on the website through which the service is provided, without obtaining express written permission from us.

ACCOUNT CREATION

To access certain services on https://www.ZChanteDesigns.com, you may be required to provide personal information, including your name, email address, username, and password, among other details. You agree that any registration information you provide to Z. Chante Designs will always be accurate, current, and truthful. Impersonation of others or providing false account information is strictly prohibited. Your account must not be used for any illegal or unauthorized purpose. Furthermore, you must not, in your use of the Service, violate any laws applicable in your jurisdiction.

WHO WE ARE

Z. Chante Designs is a small business located in the United States, dedicated to providing you with high-quality personalized gifts, enchanting party favors, and exquisite wedding accessories. We take pride in designing and producing all our products in-house, right here in the US.

Personalized Gifts: At Z. Chante Designs, we understand the joy of giving and receiving personalized gifts. Our personalized gifts are carefully crafted to make your special moments even more memorable. Whether it's a custom-made tumbler with a name or a unique design, a personalized piece of jewelry, or a customized home decor item, we offer a wide range of options to help you express your heartfelt sentiments in a personalized way.

Party Favors: We believe that every celebration deserves to be adorned with unique and thoughtful party favors. Our party favors are designed to add that extra touch of magic to your events, be it birthdays, baby showers, graduations, or any other occasion worth celebrating. From personalized party favors to charming keepsakes, we have a selection that will leave a lasting impression on your guests.

Wedding Accessories: Your wedding day is one of the most significant moments in your life, and we're here to make it even more special. Our wedding accessories are crafted with love and attention to detail. From personalized wedding favors that reflect your unique love story to elegant wedding decor that adds a touch of sophistication to your venue, we offer a range of wedding accessories to help you create the wedding of your dreams.

Our primary goal is to deliver your personalized gifts, party favors, and wedding accessories as promptly as possible. We appreciate your understanding that crafting quality items, especially those personalized for you, takes time. We strive to provide you with the highest quality craftsmanship and personalized products that reflect your style and preferences.

CUSTOM TUMBLERS:  If you're looking for a tumbler that's truly one-of-a-kind, our personalized glitter tumblers are the perfect choice. We can incorporate names, initials, special dates, or even custom designs onto your glitter tumbler. Simply share your vision with us, and we'll transform it into a dazzling reality.

  • The current production time for custom orders ranges from 7 to 28 BUSINESS DAYS, depending on the complexity of the design.
  • Tumblers are crafted with resin epoxy and become FDA compliant once they have cured for 72 hours.
  • We utilize high-quality glitter to ensure maximum sparkle and brilliance, though please note that colors may vary slightly from the actual product due to screen color variations on different devices.
  • If you're searching for a specific design not found on our site, please contact us at zchantedesigns@gmail.com with a photo, and we will work with you to create a unique design based on your preferences.
  • Please be aware that handmade items may exhibit slight imperfections.
  • All tumblers and drinkware are non-returnable and non-refundable. If you encounter any issues with your order, kindly email us at zchantedesigns@gmail.com, including a photo of the tumbler, so that we can collaborate to resolve the matter.
  • Handle your tumbler with care, as dropping it may result in cracks, dents, or breakage. We are not responsible for replacing tumblers damaged in this manner. Treat your tumbler as you would glassware, as it cannot be repaired.
  • Avoid leaving your tumbler in a car, as extreme heat or cold can impact the epoxy, potentially causing softening, yellowing, or cracking.
  • For shipping information, please refer to our SHIPPING section.

REFUSAL OF SERVICE

Our Services are offered subject to our acceptance of your order or requests. We retain the right to refuse service to any order, individual, or entity without the obligation to provide a reason at any time. An order is not considered accepted by us until payment has been processed. We may, at our discretion, change or discontinue any aspect or feature of the Site or Service, provided we fulfill our prior responsibilities to you based on the acceptance of your payment. These restrictions may encompass orders placed using the same customer account, credit card, and/or those with the same billing and/or shipping address.

For further inquiries or concerns, please contact us at Z. Chante Designs.

Thank you for choosing Z. Chante Designs for your personalized gifting, party favor, and wedding accessory needs. We look forward to being a part of your special moments and helping you create memories that last a lifetime.